I’m a happy user of the freeform module, but ran into a strange problem lately. I have a form that is working perfectly on a site - display, submit, send notification, everything as it should be. But it works only if it is sent in a very small timeframe (~3 minutes). If it takes longer to fill out the form, the user gets the “not authorized”-message after pressing the submit-button.

I’m not even sure if this is a freeform problem, but maybe someone has encountered it before? Would be grateful for any hints.

Thanks,
Chronistin

Which version of ExpressionEngine and Freeform are you using?

Also, may I have a peek at the page it’s happening on?

Version is EE 16.2 and the freeform 2.6.3 . The site is not public yet & the customer is a little paranoid about his ideas getting out early, so I I’m not allowed to give the link right now - but I could get details from phpinfo, if that helps pinpoint the problem.

Until we can test your form ourselves, I would say that you should verify that the timestamp of the server is actually correct and valid. When you have secure form processing turned on in EE, Freeform respects the preference and makes sure that a valid key is present in the submitted form against what it saved in the DB. There is a time check on that, but it should have nothing to do with your issue. Not sure honestly.

Thanks, turning the secure form stuff off solved the problem. This will be fine as long as the site is “private”, I’ll get myself educated on the security settings in the meantime.