Don’t know if this is due to the Multiple Sites Manager or not?

1. I’m logged in as a Super User = I know I have authority to Quarantine a Rating and I can Quarantine it in the Control Panel
2. I’m passing a known and valid Rating entry _id in segment_5
3. Code on template is copy/pasted from the doc example

4. Quarantine fails with message: “Quarantine failed. This rating cannot be quarantined.”
5. All Member Groups have authority to Quarantine messages.

Could it have anything to do with the Weblog Preferences for the Ratings Module? As mentioned in my other message, when using Ratings with MSM, I can’t see the Section Preferences. But in this case, the rating is actually attached to an entry in the Main Site and I can see that Weblog in the Weblog Preferences and marked it “Yes” for the “Moderate Ratings?” option.

Searched for forums for others having problems with Quarantine and found nothing.

Ideas of where else I can look?

Shane,

I’ll have a look at this to see if it’s behaving correctly on a regular EE install

Thank you for your patience

Shane,

I can duplicate this error.

Although, I’m curious to know if you if you’ve tried to use the Quarantine loop in a template yet:

I ask because that generates a SQL error for me as well.

We’ll get onto fixing this functionality… and I apologize for the inconvenience!

I have not used the Quarantine loop as such yet.

I simply provide a link under to “Remove this rating” which links to the template containing the code in my initial post above.

Curious as to what you mean by “regular EE install” in your first reply above? Forgot I had initially mentioned Multiple Site Manager.

Do you have Quarantine working anywhere? If so, how?

Shane Robinson - 25 March 2008 02:18 PM

Do you have Quarantine working anywhere? If so, how?

Hehe, nope… I couldn’t get this to work myself. It seems that this bug isn’t directly related to MSM is what I was saying

This bug is currently in queue to be fixed. One of our developers is now freed up from a website development project, so these Rating Module bugs should be corrected soon.

Thank you for your patience

Excellent. Great to hear that. Thanks for the reply.

We’re hoping to show this new functionality to the client this week and can just tell them that “removing” a Rating and Comment will be available soon.

I’ve finally gotten back to working with Ratings and the Quarantine. Here’s what I found:

In the Ratings Control Panel > Sections (or Weblog) Preferences > YourWeblog

I changed “Number of quarantine votes before ratings are quarantined.” to 1

It works!

I changed “Number of quarantine votes before ratings are quarantined.” to 0

FAIL

So the default of ‘0’ will, for some reason, cause the quarantine to fail. Perhaps this is the way it was intended to work? Docs could use a bit more info on this feature. 

Shane,

Good catch… although it’s really strange.
I tried mine out again, and the following code on a template and still gives me the two errors:
Notice: Undefined variable: LANG and Fatal error: Call to a member function line() on a non-object

If I manually go to the Quarantine template with an entry ID in the URL it works though, which didn’t before…

Does the exp:rating:quarantine_allowed loop work for you?

And yeah, you’re right about the Quarantine settings… I suppose it’d be nice if the Docs would tell you to update that setting though
Updated docs

Shane,

This issue has been corrected in the release of Rating 2.2.0, now available for download.