Can’t submit form after hitting back button
Posted: 15 May 2008 10:58 AM   [ Ignore ]
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Ok here is the situation… A user submits a form, realizes they made a mistake, hits the back button, makes some changes and resubmits. They get a “can’t submit at this time error”. They hit the back button and try again. Same thing. They do stay on the page for longer than 8 seconds.

I know this probably has to do with secure form mode. Since the security hash is has already been submitted. The question is, how do I get around this? I don’t want to disable the feature all together. But this seems like a reasonable scenario where the user shouldn’t be getting an error and the form should process. Am I wrong? Would this be leaving the door open for spam?

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Posted: 16 May 2008 07:26 AM   [ Ignore ]   [ # 1 ]
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James,

Unfortunately, it’s one or the other....
You’re potentially leaving the door open for spam by having it off.

May I have a look at this to see if I can duplicate this issue? smile
It’s behaving correctly in a sense, due to Secure Mode, but it also shouldn’t be showing that message when trying to submit again due to an error.

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Posted: 21 May 2008 06:56 PM   [ Ignore ]   [ # 2 ]
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Is there any way I can just edit the message to alert the user that they need to hit the back button and resubmit the form?

Attached is the error message I get when I post, hit the back button, wait and resubmit.

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Posted: 22 May 2008 06:04 AM   [ Ignore ]   [ # 3 ]
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You shouldn’t need to do that… clicking the Back button and the Link should both still work without these issues.

I suppose a more elegant way around this would be if you used JS validation on the form. That would prevent it from being submitted with errors. smile

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