I’m running EE 1.6 (Build 20070726) with FreeForm 2.5.2. For some reason, my site’s contact form won’t submit...or rather, I get the following error message:

I’ve confirmed that I can send email via the control panel’s Communicate tab, so I’m not sure what the issue is; is there a good way to debug this problem?

Thanks so much for your help.

Just a little more information: I created a new template, pointed the form at _that_, and still no dice. The weird thing is that the entries are getting stored in the database just fine; however, I’m not getting any emails, and the confirmation template’s not showing up. Oh, and I can confirm that outgoing email’s working: at least, the control panel’s Communicate tab works just fine.

I had this issue too. And it was a spelling error in my template. So, make sure that you have added the correct value for the template parameter in your form entry tag

unstoppabot, did you solve your problem?

I did. Turned out to be an issue with RTFM. I had the “Name” and “Label” fields confused when I set up the two templates, so my Freeform tag was technically pointing at a template name that didn’t exist.

Thanks for your replies, Ingmar and Maleika.

Well, that happens Glad you solved it.

I am having the same problem. 
in the modules I created a new template: name:  registration_template and label: registration_template

and in my template

[code{exp:freeform:form form_name="Registration" template="registration_template" required="Organization|email|Representative|Contact|Phone|Require-electricity|Agreement" send_user_email="yes" notify="user@mydomain.com" mailinglist="default"}

and I get this error

“The notification template used for this form is not available.”

bu the entries are storied in the database as entries.

I’m getting this same error message. But the template clearly is available because it’s using it! The entries are stored, I’m receiving the email properly, but the user is getting this error message when submitting.

engaging,

Which version of Freeform and Expression Engine are you using?

Secondly, may I see what your code looks like?

Thanks for the response Mr Pie Man. EE v 1.6.2 Build:  2008012, Freeform 2.6.3

Thank you,

May I see what your code looks like?

Ah, sorry. Multitasking = null tasking.

Because you’re using the Send User Mail parameter, you also need to use the user_email_template="some_template" parameter

That’s why you get the error, because it’s not specified

I removed the send_user_email="yes" parameter and now it’s going through with no errors.

Thanks for the quick reply and the fix!

Sorry - wrong place!