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No Email Sent, Can’t Select Author Notification Preferences Template
Posted: 01 July 2009 04:37 PM   [ Ignore ]
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I’m using Entry Added Notification on an MSM site to email the author when they submit an entry through an SAEF. The SAEF has been used for a while so I know that works and that the custom status (Pending) is set properly. I do have some groups (not mine) set to be ignored and I don’t want to email any site admins. Is there something I should be looking for?

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Posted: 02 July 2009 04:12 PM   [ Ignore ]   [ # 1 ]
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Hi smartpill,

Are you able to provide some snapshots of the settings, or can you provide CP access? smile

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Posted: 02 July 2009 04:23 PM   [ Ignore ]   [ # 2 ]
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Kelsey Martens - 02 July 2009 04:12 PM

Hi smartpill,

Are you able to provide some snapshots of the settings, or can you provide CP access? smile

Sure. Screenshot of settings attached. Let me know if you still need access. Oh, I tested it as a Super Admin. The other thing is that “Guests” are the ones submitting the entries in general, yet they’re not listed in the “Ignore These Member Groups” area if that matters.

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Posted: 02 July 2009 04:29 PM   [ Ignore ]   [ # 3 ]
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Ok, so you know, by your settings ONLY Super Admin’s will trigger notifications… all other groups are ignored (not the other way around)
I believe you will need to enter an Admin email address, etc… I could be wrong though. It was built with that purpose in mind smile

When you try to select an Author notification template, there’s no templates to choose from?

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Posted: 02 July 2009 04:50 PM   [ Ignore ]   [ # 4 ]
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Kelsey Martens - 02 July 2009 04:29 PM

Ok, so you know, by your settings ONLY Super Admin’s will trigger notifications… all other groups are ignored (not the other way around)

Ideally, I wanted this to send the confirmations to the “Guests” since they’re mostly the ones posting through an SAEF. Since they have no CP access, they can’t log in and see the post is there. But they don’t show at all. If they did, they would not be highlighted. Yes, I’m a SuperAdmin which is why I didn’t highlight that so I could test it. I was the author of 3 test entries and received no emails. And yes, the emailing works.

Kelsey Martens - 02 July 2009 04:29 PM

I believe you will need to enter an Admin email address, etc… I could be wrong though. It was built with that purpose in mind smile

The description for the extension says: “Notifications can be sent to Admins and Authors, are triggered by both CP or SAEF submissions/edits…”
and I’m trying to send to the Author, who, for the test was me, but should be the “Guest” level members.

Kelsey Martens - 02 July 2009 04:29 PM

When you try to select an Author notification template, there’s no templates to choose from?

Nope. There are no choices under “Author Notification Preferences” section’s “Notification Template”.

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Posted: 02 July 2009 04:55 PM   [ Ignore ]   [ # 5 ]
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A Guest (non-logged in / non-registered user) cannot submit weblog entries…
Am I understanding your request correctly? smile

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Posted: 02 July 2009 05:04 PM   [ Ignore ]   [ # 6 ]
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Kelsey Martens - 02 July 2009 04:55 PM

A Guest (non-logged in / non-registered user) cannot submit weblog entries…
Am I understanding your request correctly? smile

No, in our case, a Guest is a logged in registered user. They cannot log in to the control panel, but they CAN submit entries through the SAEF, which is the point of the SAEF, isn’t it?

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Posted: 02 July 2009 06:11 PM   [ Ignore ]   [ # 7 ]
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Well, technically, by EE lingo, a Guest is a non-logged in / non-register user. It sounds like you’ve created a MEMBER group called Guests?
Or are you referring to the default Member Group that came when you installed EE, called “Guests”? smile

At any rate, the purpose of the SAEF is to allow logged-in users to submit weblog entries via the front end templates wink

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Posted: 02 July 2009 06:47 PM   [ Ignore ]   [ # 8 ]
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Kelsey Martens - 02 July 2009 06:11 PM

Well, technically, by EE lingo, a Guest is a non-logged in / non-register user. It sounds like you’ve created a MEMBER group called Guests?
Or are you referring to the default Member Group that came when you installed EE, called “Guests”? smile

At any rate, the purpose of the SAEF is to allow logged-in users to submit weblog entries via the front end templates wink

Yes, the default Member Group that came when we installed EE. We just tweaked it a bit. So, do you think you’ll need to log in? I can PM you that info.

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Posted: 02 July 2009 06:54 PM   [ Ignore ]   [ # 9 ]
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Well, that default member group shouldn’t work like a regular member group… then again, maybe…I’ve never tried to use it like that wink

For starters, can that member group even access the SAEF, and post to it?

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Posted: 02 July 2009 07:00 PM   [ Ignore ]   [ # 10 ]
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Kelsey Martens - 02 July 2009 06:54 PM

Well, that default member group shouldn’t work like a regular member group… then again, maybe…I’ve never tried to use it like that wink

For starters, can that member group even access the SAEF, and post to it?

Yes. They have posted over 1000 posts. It’s an events calendar. Been active for almost a year now. Thought it might be nice to send them a confirmation.

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Posted: 02 July 2009 07:06 PM   [ Ignore ]   [ # 11 ]
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Well then it’s likely the Entry Notification extensions have not factored in that group as actually being used for members, which is why that group is not shown in the list to ignore, etc.

As for the Author Template not allowing you to select anything… that’s indeed strange…
Can you provide CP access for us to have a look into this further? smile

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Posted: 02 July 2009 07:12 PM   [ Ignore ]   [ # 12 ]
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Kelsey Martens - 02 July 2009 07:06 PM

Well then it’s likely the Entry Notification extensions have not factored in that group as actually being used for members, which is why that group is not shown in the list to ignore, etc.

As for the Author Template not allowing you to select anything… that’s indeed strange…
Can you provide CP access for us to have a look into this further? smile

Sent. I don’t know how it’s set up, but one would assume that it wouldn’t seem practical to restrict who would get a notification by default if they couldn’t send anything to get a notification about in the 1st place.

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Posted: 03 July 2009 04:54 PM   [ Ignore ]   [ # 13 ]
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smartpill,

I’m wondering if you can do us a huge favor…

It’s very unusual the Guests member group would ever be used to actually have members be a part of. It’s possible EE and other extensions will cause you grief using this method.
Can you create a brand new member group (call it whatever you wish), and then move ALL of your members from the Guest member group to your new member group?

Once you’ve created the group, all you need to do is run this Query in your Database Query Form

Admin ›  Utilities ›  SQL Manager ›  Database Query Form

UPDATE exp_members SET group_id '5' WHERE group_id '3' 

Where “3” is the default EE Guests Member Group ID, and “5” is the new Member Group ID you just created (so it WONT be “5”!). Use your own number smile

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Posted: 06 July 2009 01:10 PM   [ Ignore ]   [ # 14 ]
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Kelsey Martens - 03 July 2009 04:54 PM

smartpill,

I’m wondering if you can do us a huge favor…

It’s very unusual the Guests member group would ever be used to actually have members be a part of. It’s possible EE and other extensions will cause you grief using this method.
Can you create a brand new member group (call it whatever you wish), and then move ALL of your members from the Guest member group to your new member group?

Once you’ve created the group, all you need to do is run this Query in your Database Query Form

Admin ›  Utilities ›  SQL Manager ›  Database Query Form

UPDATE exp_members SET group_id '5' WHERE group_id '3' 

Where “3” is the default EE Guests Member Group ID, and “5” is the new Member Group ID you just created (so it WONT be “5”!). Use your own number smile

I guess I can do that. Would you know if it matters if I change the name of the group and reuse “Guest” so I don’t confuse the site editors?

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Posted: 06 July 2009 01:49 PM   [ Ignore ]   [ # 15 ]
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Yeah, call it “Guest” if you wish. You probably can’t use the same group name as any other group (so “Guests” would not work) smile

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